Privacy Policy

1. Information We Collect

We collect information you give us directly, such as your name, email address, company or handle, and inbound lead volume when you complete our matching quiz or apply for a squad. We also collect information automatically when you use our site, including device type, browser, pages visited, and referral source.

If you connect a social account or CRM as part of onboarding, we collect the account identifiers and conversation data needed to deliver the service you've signed up for.

2. How We Use Information

• Match you with the right squad and plan based on your inbound lead volume and goals
• Train your dedicated setters on your brand voice, offer, and sales scripts
• Operate, maintain, and improve the site and our services
• Send onboarding, billing, and service-related communications
• Detect, investigate, and prevent fraudulent or unauthorized activity

3. Cookies & Tracking

We use cookies and similar technologies to remember quiz progress, keep you signed in, and understand how visitors use the site. You can disable cookies in your browser settings, though some features — including the matching quiz — may not work correctly without them.

4. Data Sharing & Third Parties

We do not sell your personal information. We share data only with:

• Service providers who help us operate the site, host data, or process payments
• CRM, booking, and e-commerce platforms you've explicitly asked us to integrate with
• Authorities, when required to comply with law or protect our legal rights

5. Data Security

We use industry-standard technical and organizational safeguards to protect your information, including encryption in transit and restricted access to production systems. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

6. Your Rights & Choices

Depending on where you live, you may have the right to access, correct, export, or delete the personal information we hold about you, and to opt out of certain uses. To exercise any of these rights, contact us using the details below.

7. Children's Privacy

Our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children, and we'll delete any such information if we become aware of it.

8. Changes to This Policy

We may update this policy from time to time. If we make material changes, we'll update the "last updated" date at the top of this page and, where appropriate, notify you directly.

9. Contact Us

Questions about this policy or your data? Reach us at privacy@acruesocial.com.